Tidal grid customer service is part of the three systems: pre-sale service, sale of services, after-sales service.
Pre sales service: customer product consulting clockwise to customer needs to introduce the suitable products, pre-sales customer team trained, organized, polite to communicate with customers, answering questions for information product materials, production process, product quality and customer needs;
Sales service: customers to shop, professional store service staff to actively communicate with customers, so that customers can really experience the product, and even touch the product, according to customer demand for home improvement, introduced to customers, so that customers do not need to blindly choose;
After sales service: door installation, ensure product quality, all products are through safety monitoring, product quality problems are solved in time, to ensure that customers at ease the use of tidal grid products.